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One of Jereshia’s pet peeves and something that many struggles within the online space is definitely customer service.  Doesn’t it suck when you find a program that is great at selling their service but can’t seem to deliver the service with customer support when needed?!

We are super excited to chat with our guests, Mike and Erin Kelly, the creators of the online platform, MemberVault.  MemberVault provides a space where you can include all of your free and paid content, make it available and trackable.  It’s like your normal course platform on steroids! Jereshia trusts MemberVault to host all her course content and chooses this platform not only because of the amazing features but because she absolutely loves their customer service.

You will absolutely fall in love with this couple who are super passionate about their software business which is proven through their customer support.  Hear how Mike and Erin went from working in other people’s businesses to develop this software as their service and how they are able to grow their business by focusing on their customers on this episode of JereshiaSAID!

Key Highlights of this episode:

  • Learn how Mike and Erin transitioned from working for others to developing their own business
  • Find out how the developers of MemberVault grow their business by focusing on customer feedback
  • Gain insight into a company that focuses on Customer Service

Connect with Mike and Erin:




This episode was brought to you by my premium program Services that Sell. If you’ve been thinking about niching down and creating a four-figure service that you can sell consistently. And if you have been searching for a simple way to sell your services without a complicated funnel, I encourage you to sign up for my FREE master class at I’ll make sure you know everything you need to gain the clarity you crave to confidently sell your services online.



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